Frequently asked questions
Where is our store?
We're located in Massachusetts, United State.
I'm not living in USA. Can I purchase plants on the store? How much is the shipping fee.
Yes! We accpet orders from all over the world.
I live in a very cold place. What should I do?
Succulents are difficult to survive under 35 degree. We have 72-hour Heat Pack for sale. Please purchase one with your order.
Warranty and Return Policy.
We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. Plants are weak to be returned. If a plant dies within 10 days, send us a photo and we'll express ship you a new, happy plant. We have long believed that when we treat our customers fairly, they in turn are fair with us.