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Sat-Sun: 10AM - 3PM
Online Store: 24/7
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We only accept visit by appointment. Limited opening times and days.
Appointment for Visit
If you have any problem of making order from our website, please download this form, fill it out and send it to us through email.
Where is our store?We're located in Massachusetts, United State.
I'm not living in USA. Can I purchase plants on the store? How much is the shipping fee.Yes! We accpet orders from all over the world. (1) We don't provide the Phytosanitary certificate; (2) International shipping fee starts from $35 (depends on weight and size). It is automatically calculated when you check out; (3) There's a risk on international shipping. We won't do any international shipping unless the buyer takes responsibility for any loss after shipping!
I live in a very cold place. What should I do?Succulents are difficult to survive under 35 degree. We have 72-hour Heat Pack for sale. Please purchase one with your order. Heat pack's average warmer surface temperature of 100 degrees Fahrenheit (38C). Please check your local temperature when you make the order. Temperature too high will hurt the plants too. Heat Pack only works 72 hours. It's not suitable for international buyer.
Warranty and Return Policy.We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. Plants are weak to be returned. If a plant dies within 10 days, send us a photo and we'll express ship you a new, happy plant. We have long believed that when we treat our customers fairly, they in turn are fair with us.
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